Overview
Hello
Here's your fulfilment overview
Today's OrdersNew Shopify orders received today (store timezone)
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This WeekOrders received Monday to today
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This MonthOrders from 1st of current month to today
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On-Time DispatchPast 30 days. Percentage of orders dispatched within the expected window. Orders placed before the 11 AM Shenzhen cutoff should ship same day; orders placed after cutoff should ship the following day.
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Order-to-Door SLA (14d)Past 30 days. Percentage of your fulfilled orders that reached the customer within 14 days of the order being placed. Denominator is every fulfilled order (not just delivered ones) so stale tracking and pipeline delays show up honestly. Shows “Insufficient data” when there are not enough orders yet to measure.
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Pipeline HealthOrders fulfilled more than 14 days ago that have not yet reached the customer. Includes carrier delays, stale tracking updates, and lost parcels. If this number is high, please flag specific orders and we will chase Yun + the carrier.
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Fulfilled > 14d, not delivered
Daily Orders
Performance
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Orders (7 days)
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Orders (month)
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Avg daily
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FF Savings (month)
Freedom Fulfilment Savings
Extra profit from reduced COGS since partnering with FF
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Total saved to date
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Savings per order
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Orders with savings
Average Order Value
Revenue per order since FF started fulfilling
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per order
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Past 30 days
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Past 90 days
Top Products
| Product | SKU | 7d Total | Avg/Day | Trend |
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Activity Feed
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Replacement Requests
Submit and track replacement requests for damaged or incorrect items
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Automated analysis of your product performance and opportunities
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Team Members
Products Being Sourced
| Product | SKU | Status | Assigned To | Date Started | Suppliers Contacted | Actions |
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Sample Tracking
| Product | Supplier(s) | Sample Status | Sample Cost | Expected Arrival | Review Notes | Actions |
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